FAQ
  • Sponsors
  • Sponsees
  • What’s virtual currency?

    A virtual currency is an electronic currency on the Internet that does not exist phisically but can be exchanged for fiat currencies such as yen, dollar or euro on virtual currency exchanges.
    Also, there are no public issuers and administrators such as central banks and countries, and by using encryption and decentralization technology, it is possible to prevent fraud such as tampering.
    At the moment, there are more than 600 kinds of virtual currencies in the world.

  • Why is the price of the virtual currency going up and down?

    The price of the virtual currency is decided on the market. Like as the gold has a market price, for example, the virtual currency has the same one, too.

  • Why Ether?

    We adopt ETH (Ether) considering its brand name, reliability, speed and commission fee.

  • Can I send my coin to others?

    You can send your coin from our HB Wallet.

  • Can I get my physical coins?

    No, you can’t.

  • How can I give my coin to my fan as a present?

    The coins in your wallet is yours. You can use it as you like.

  • Is there any other cost?

    The 20% of the support you receive is our company’s commission. There is no fixed cost.

  • I am still under the consideration of my promotion as an artist but can I register?

    Everyone can apply for registration. Please feel free to register.

  • How much money can I receive from?

    You can receive from minimum US $5. There is no upper limit.

  • When can I receive support money?

    The money will be delivered to your Wallet in real time.

  • Where can I cash the ETH that I receive?

    You can cash at virtual currency exchanges.

  • What is "12 pass phrases"?

    It is a high security password made of 12 words.

  • Why can not I use Bitcoins?

    This is because the number of users of the Bitcoin increases sharply and the transmission fee is expensive.

  • Where can I store virtual currency?

    Please use HB Wallet.

  • How do I get ETH (Ether)?

    You can purchase at the virtual currency exchanges. You can also purchase on our website with credit card.

  • Why can’t I use other coins?

    Currently only ETH (Ether) is available in our service, but we’re also planning other coins.

  • Is there any situation I can’t send my coin?

    A small amount of ETH (Ether) is required to send artist’s coin. You can not send your coin unless your wallet main account has an ETH balance.

  • Is it expensive to register?

    All registration and creation of coins are free.

  • Can I register if my age is under 20 years old?

    There is no age limit. But registration needs to conform to the judgment of our regulations.

  • It is a juridical person but is it possible to apply for registration?

    Regardless of individuals or corporations, please feel free to register.

  • Is there any time limit for recruiting funds?

    No time limit for recruiting funds.

  • Is there a comission fee?

    The 20% of the support money will be decucted as a commission fee.

  • Where can I find the exchanges?

    The exchanges you can cash ETH (Ether) are in many countries. In Japan, we recommend Coincheck.

  • What if I do not save my passphrase and I lose my PC or mobile phone?

    You won’t be able to access the wallet again.

  • Is there any password reminder?

    We do not save user’s passphrases for security reasons on this site.

  • What’s virtual currency?

    A virtual currency is an electronic currency on the Internet that does not exist phisically but can be exchanged for fiat currencies such as yen, dollar or euro on virtual currency exchanges.
    Also, there are no public issuers and administrators such as central banks and countries, and by using encryption and decentralization technology, it is possible to prevent fraud such as tampering.

  • Why is the price of the virtual currency going up and down?

    The price of the virtual currency is decided on the market. Like as the gold has a market price, for example, the virtual currency has the same one, too.

  • Why Ether?

    We adopt ETH (Ether) considering its brand name, reliability, speed and commission fee.

  • Can I use coins of artists elsewhere?

    It is available only for the content of the artist.

  • I’m not able to send the artist’s coin I chose.

    A small amount of ETH (Ether) is required to send artist’s coin. You can not send your coin unless your wallet main account has an ETH balance.

  • How much money can I support from?

    You can support from minimum US $5. There is no upper limit.

  • What is "12 pass phrases"?

    It is a high security password made of 12 words.

  • Is there any password reminder?

    We do not save user’s passphrases for security reasons on this site.

  • Where can I store virtual currency?

    Please use HB Wallet.

  • How do I get ETH (Ether)?

    You can purchase at the virtual currency exchanges. You can also purchase on our website with credit card.

  • Why can’t I use other coins?

    Currently only ETH (Ether) is available in our service, but we’re also planning other coins.

  • Can I send artists’ coins to others?

    You can send your coin from our HB Wallet.

  • Can I get physical artists’ coins?

    No, you can’t.

  • Can I cancel or get any refunds of support money?

    Cancellation and refunds are impossible. When supporting artists, please do it at your own risk.

  • What if I do not save my passphrase and I lose my PC or mobile phone?

    You’ll never be able to access the wallet again.